"The art of conversationis being replaced,dangerously, I think, by personal broadcasting.I don't know how much listening there is in this conversation -- We're becoming desensitized.Our media have to scream at us -- in order to get our attention.And that means it's harder for us to pay attentionto the quiet, the subtle,the understated." "You can use this in listening, in communication.If you're in any one of those roles, and I think that probably is everybody -- the acronym is RASA,which is the Sanskrit wordfor juice or essence.And RASA stands for Receive,which means pay attention to the person.Appreciate, making little noiseslike "hmm," "oh," "okay".Summarize - the word "so" is very important in communication.Ask, ask questions afterward." Niin et tässä tänään pohdiskelen tätä - onko eri asia tulla kuulluksi ja tulla kuunnelluksi? Suomeksi se ero on kovin kömpelö. Mutta englanniksi: to hear on tosi eri kuin to listen. "Let's define listeningas making meaning from sound.It's a mental process,and it's a process of extraction." Vähän kuten me nähään aivoilla eikä silmillä (to look/to see), eikö ookin?